Skip to main content

Legal

Terms & Policies

Clear rules for repairs, warranties, refunds, privacy, and how we handle your device. Pick a document below or search by topic.

Service terms

What happens before, during, and after a repair.

Warranty & refunds

Coverage windows, exclusions, and how to request help.

Privacy & data

How we collect, store, and protect your information.

Questions? Email lookmanlookrepair@gmail.com or contact us.

19 documents

Terms of Sale

Effective 5/21/2025Updated 5/21/2025

These Terms of Sale "Agreement" govern your purchase of devices "Devices" and services "Services" offered by LML Repair "We," "Us," or "Our" . 1. Acceptance By…

Shipping Policy

Effective 6/3/2025Updated 6/3/2025

Shipping Policy 1. Shipping Options 1.1 Available Methods Standard Shipping 3 5 business days Express Shipping 1 2 business days Overnight Shipping Next day del…

Loyalty Program Policy

Effective 6/3/2025Updated 6/3/2025

Loyalty Program Policy 1. Program Overview 1.1 Benefits Points for every repair Points for referrals Points for reviews Special member discounts 1.2 Membership…

Privacy Policy

Effective 5/21/2025Updated 5/21/2025

This Privacy Policy "Policy" describes how LML Repair "we," "us," or "our" collects, uses, and shares your personal information when you visit our website the "…

Privacy Policy

Effective 6/3/2025Updated 6/3/2025

Privacy Policy 1. Information We Collect 1.1 Personal Information Name and contact information Device information and repair history Payment information Communi…

Referral Program Policy

Effective 6/3/2025Updated 6/3/2025

Referral Program Policy 1. Program Overview 1.1 How It Works Refer friends and family They get 10% off first repair You get 50 points per referral Unlimited ref…

Data Protection Policy

Effective 6/3/2025Updated 6/3/2025

Data Protection Policy 1. Data Collection 1.1 Types of Data Customer information Device information Repair history Payment details Communication records 1.2 Col…

Return Policy

Effective 7/23/2026Updated 7/23/2026

Return Policy Effective date: 2026 07 24 This Return Policy applies to products purchased online from LML Repair repair kits, parts, accessories, and other merc…

Security Policy

Effective 7/23/2026Updated 7/23/2026

Security Policy LML Repair protects business and customer data with practical, industry standard controls. Practices Multi factor authentication MFA on critical…

Price Match Policy

Effective 7/23/2026Updated 7/23/2026

Price Match Policy 1. Overview At LML Repair , we are committed to offering strong value for device repairs. We will beat a qualifying local competitor's writte…

Ticket Policy

Effective 7/23/2026Updated 7/23/2026

Ticket Policy At LML Repair, we use tickets to manage repair requests, quotes, and service communication clearly and consistently. 1. Ticket creation Online: Su…

Pre-Repair Service Terms

Effective 7/23/2026Updated 7/23/2026

Pre Repair Service Terms These terms apply before LML Repair begins diagnosis or repair. By authorizing service, you agree to them. 1. Authorization No diagnost…

Post-Repair Service Terms

Effective 7/23/2026Updated 7/23/2026

Post Repair Service Terms These terms apply after LML Repair completes a repair. 1. Warranty We provide a 90 day parts and labor warranty on the specific repair…

Terms of Service

Effective 7/23/2026Updated 7/23/2026

Terms of Service Welcome to LML Repair. These Terms of Service "Terms" govern repair services we provide. By submitting a device for repair, you agree to these…

Refund Policy

Effective 7/23/2026Updated 7/23/2026

Refund Policy At LML Repair, we stand behind our repair work. This policy explains when repair related refunds may apply. Online shop product returns are covere…

Warranty Policy

Effective 7/23/2026Updated 7/23/2026

Warranty Policy LML Repair provides a 90 day parts and labor warranty on qualifying repair work. This covers defects in the parts we installed and the workmansh…

Data Retention & Deletion Policy

Effective 7/23/2026Updated 7/23/2026

Data Retention & Deletion Policy LML Repair retains business and financial records as needed for accounting, tax, and legal requirements — typically up to 7 yea…

Terms Of Referral

Effective 7/23/2026Updated 7/23/2026

Welcome to the LML Repair Referral Program the "Program" . By participating in the Program, you "Referrer" or "You" agree to abide by these Terms and Conditions…

Terms of Repair

Effective 7/23/2026Updated 7/23/2026

Terms of Repair These Terms of Repair "Terms" govern repair services provided by LML Repair. By submitting your device for repair, you agree to these Terms. 1.…

logo_footer

Get The Latest Deals!

Store Locations

    All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. LML is a third-party repair company and is not affiliated with Apple.

    If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact lookmanlookrepair@gmail.com