1. Overview

1.1 Policy Statement

At Lookman Look Repair, we are committed to offering the best value for your device repairs. We guarantee to beat any local competitor's price by $5 for identical services. Our Price Match Guarantee applies to identical repairs and parts from local, licensed competitors within a 30-mile radius of our location.

2. Eligibility

To qualify for our Price Match Guarantee, the competitor's offer must meet the following criteria:

• Identical Device: The repair must be for the same device model.
• Identical Repair: The price match must be for the exact same type of repair.
• Identical Quality: The competitor must use parts of the same or comparable quality.
• Licensed Business: The competitor must be a licensed and registered repair shop.
• Local Competitor: The competitor's physical shop must be located within 30 miles of our store.

3. Verification Process

3.1 Required Information

To initiate a price match request, you must provide a complete and legible written quote from the competitor that includes:

• Competitor's business name and contact information (phone number and address)
• Date the quote was issued (must be current)
• A detailed description of the repair, including the parts to be used

3.2 Verification Steps

Our process for verifying and approving a price match is simple:

1. Submit the Quote: Present the competitor's written quote to our team.
2. Verification: We will contact the competitor to verify the details of the quote, including the price and the quality of the parts.
3. Approval: Once verified, we will approve the price match and beat the competitor's price by $5.

4. Exclusions & Limitations

4.1 Exclusions

The following services and providers are not eligible for our Price Match Guarantee:

• Online-Only Services: We do not match prices from online or mail-in repair services that do not have a physical retail location.
• Unlicensed Shops: Quotes from unlicensed or non-registered businesses will not be accepted.
• Different Quality Parts: We will not match prices for repairs that use lower-quality or different types of parts.
• Different Repair Methods: The repair method must be comparable to ours.
• Out-of-Area Competitors: The competitor must be located within the specified 30-mile radius.

4.2 Limitations

Please be aware of the following limitations:

• One Per Repair: The Price Match Guarantee is limited to one price match per individual repair service.
• No Other Offers: This offer cannot be combined with any other promotions, discounts, or coupons.
• Current Pricing: The competitor's quote must reflect their current pricing and be verifiable.
• Parts Availability: The price match is subject to the availability of the necessary repair parts.

5. How to Request a Price Match

1. Get a Written Quote: Obtain a formal written quote from a local, licensed competitor.
2. Contact Us: Present the quote to us in-store or email the details to our support team.
3. Verification & Approval: We will verify the information and notify you of the approval.
4. Book Your Appointment: Once approved, you can book your appointment for the repair at the guaranteed lower price.

6. Contact

For all price match requests or questions, please contact us at:

Email: lookmanlookrepair@gmail.com