Skip to main content
All terms & policies

Pre-Repair Service Terms

Official LML Repair policy document

Effective
Updated

Pre-Repair Service Terms

These terms apply before LML Repair begins diagnosis or repair. By authorizing service, you agree to them.

1. Authorization

No diagnostic or repair work starts without your authorization (in store, by phone, by email, or through our booking/quote systems). Authorization means you accept the estimate (when provided) and LML Repair's applicable terms.

2. Data backup

You are solely responsible for backing up all data, apps, and settings before service. LML Repair is not responsible for loss, corruption, or disclosure of data during diagnosis, repair, or testing. Data recovery is a separate service when offered.

3. Device access & passwords

We may need temporary access (passcode / disabled biometrics) for testing. If you decline access, testing may be limited and warranty assessment may be incomplete.

4. Pre-existing conditions

Disclose prior damage, liquid exposure, and previous repair attempts. We are not responsible for pre-existing issues that appear or worsen during service.

5. Estimates & diagnostic fees

Estimates can change if additional damage is found after disassembly. A diagnostic fee may apply if you decline the recommended repair after we diagnose the device. Any fee is communicated before you decide.

6. Parts quality

We use high-quality parts suitable for the repair unless you request OEM parts (when available, often at a different price). Non-OEM parts may affect a manufacturer warranty.

7. Timeframes

Quoted turnaround times are estimates and can change with parts availability, complexity, and workload. We will communicate significant delays.

8. Contact

Email: lookmanlookrepair@gmail.com

Questions about this document? Email lookmanlookrepair@gmail.com.

logo_footer

Get The Latest Deals!

Store Locations

    All product and company names are trademarks of their respective holders. iPhone, iPad, iPod, iPod touch, Mac and iMac are registered trademarks and property of Apple, Inc. LML is a third-party repair company and is not affiliated with Apple.

    If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact lookmanlookrepair@gmail.com