Galaxy S20 Ultra vs Galaxy S24 Ultra: which is better to own and fix?

We compare Galaxy S phones the way a repair shop should — not just cameras and benchmarks, but what breaks, what fixes cost, how available parts are, and which chassis is less painful when real life happens.

Quick take

Pick Galaxy S24 Ultra if you care about stronger parts availability (excellent) and stronger overall shop rating (4/5). You're still in Android flagship repair territory, but the ownership gap shows up the first time you crack a screen or need a battery.

If you're choosing purely on sticker price, open the repair pricing links below for each model before you commit — a “cheap” used phone with a bad parts story is an expensive hobby.

Spec & repair snapshot

Use the comparison table for release year, chip, display, repairability, parts, and the failures we see most. The sections below explain why those numbers matter for this specific pair.

Ownership economics

Repairability is a tie at 5/10. Labor surprise will feel similar on both; pick on parts availability, used price, and which failures each model actually sees.

Galaxy S24 Ultra has excellent parts availability vs good for Galaxy S20 Ultra. When a part is scarce, downtime stretches and shops quote more cautiously — that alone can decide a used purchase.

Our editorial ratings sit at 4/5 (Galaxy S24 Ultra) and 3.5/5 (Galaxy S20 Ultra). Those scores blend repair reality with day-to-day ownership — not launch-day hype.

Galaxy S24 Ultra — shop notes

• Repairability: 5/10
• Parts: excellent
• Our rating: 4/5
• Era / tier: current · ultra
• Common issues: Battery degradation; USB-C / charging port wear; Screen cracks from drops
• Bench notes:
  • Samsung screens and batteries are widely stocked — one of the easier Android lines to service.
  • Curved OLED assemblies cost more and need careful adhesive work.
  • In-display fingerprint calibration matters after screen replacement — budget shop time.
• Full Galaxy S24 Ultra review · Repair pricing

Galaxy S20 Ultra — shop notes

• Repairability: 5/10
• Parts: good
• Our rating: 3.5/5
• Era / tier: modern · ultra
• Common issues: Battery degradation; USB-C / charging port wear; Screen cracks from drops
• Bench notes:
  • Samsung screens and batteries are widely stocked — one of the easier Android lines to service.
  • Curved OLED assemblies cost more and need careful adhesive work.
  • In-display fingerprint calibration matters after screen replacement — budget shop time.
• Full Galaxy S20 Ultra review · Repair pricing

Generation gap

That's a 4-year gap (2024 vs 2020). The newer phone almost always wins on software runway and resale interest — but used asking prices and screen/battery condition on the older unit can still flip the deal if the chassis is cheaper to keep alive.

Chip, display, and daily feel

Galaxy S24 Ultra runs Snapdragon 8 Gen 3 while Galaxy S20 Ultra runs Snapdragon 865 / Exynos 990. For most owners that matters less than battery health and screen condition after two years. Displays differ: 6.8" Dynamic AMOLED 2X, 120Hz vs 6.9" Dynamic AMOLED 2X, 120Hz. Bigger/brighter panels look better — and cost more when they crack.

What actually breaks

Both phones share familiar shop traffic: Battery degradation; USB-C / charging port wear; Screen cracks from drops. Budget for those before you buy either used unit.

Which should you buy used?

1. Check battery health (Settings → Battery and device care) before either model
2. Ask about prior screen, back glass, or charging-port work — quality varies wildly by shop and part grade.
3. Price the #1 failure on each model using our repair pages before you negotiate.
4. Inspect for moisture indicators and bent frames — frame damage turns “simple” jobs into housing swaps.

Because these are 4 years apart, also check whether the older phone still gets security updates you care about — a cheap chassis that won't get patches can cost more in risk than it saves in cash.

Repair cost & downtime (shop perspective)

| Factor | Galaxy S24 Ultra | Galaxy S20 Ultra | |--------|----------------|----------------| | Repairability | 5/10 | 5/10 | | Parts availability | excellent | good | | Typical first shop visit | Battery degradation | Battery degradation | | Second common issue | USB-C / charging port wear | USB-C / charging port wear | | Editorial rating | 4/5 | 3.5/5 |

Higher repairability and stronger parts availability usually mean fewer “we need to order that” delays and less labor surprise on common jobs.

Software & resale runway

Galaxy S24 Ultra (2024) will generally outlast Galaxy S20 Ultra (2020) on One UI and security updates, but the used price gap often swallows that advantage. If both phones are already several years old, condition, battery health, and prior repair quality matter more than the generation gap on paper.

Who should pick which?

• Choose Galaxy S24 Ultra if you want Ultra flagship with best cameras and display, plus similar repair difficulty.
• Choose Galaxy S20 Ultra if you specifically need Ultra flagship with best cameras and display and the used price leaves room for a repair cushion — even if overall ownership tilts the other way.

When to skip both

Skip this matchup entirely if either unit has an unknown repair history, a swollen battery, or a cracked OLED with no price adjustment — those problems erase any “winner” on a spreadsheet. Get a quote on the exact failure first.

We link full single-device reviews above when you want depth on one model only. For live pricing, use each model's repair page.