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Headphones · AirPods

AirPods Pro Microphone Not Working

If your AirPods Pro microphone isn't working, you're not alone. This issue can be frustrating, but there are steps you can take to troubleshoot it.

Symptoms

  • Unable to be heard during calls or voice recordings
  • Audio from the microphone is muffled or distorted
  • Voice assistant commands are not recognized
  • Microphone does not activate during phone calls
  • Microphone works intermittently or only in one earbud

Quick troubleshooting

  1. Step 1

    Check for debris

    Inspect the microphone openings on your AirPods Pro for any dirt or debris. Use a soft, dry brush or a microfiber cloth to gently clean the area. Avoid using sharp objects that could damage the microphone.

  2. Step 2

    Restart your AirPods Pro

    Place your AirPods Pro in their charging case and close the lid. Wait for about 30 seconds, then open the lid and reconnect them to your device. This can help reset any temporary software glitches.

  3. Step 3

    Update firmware

    Ensure your AirPods Pro are running the latest firmware. Connect them to your iPhone or iPad, go to Settings > Bluetooth, and tap the 'i' icon next to your AirPods. If an update is available, it will be installed automatically when the AirPods are charging.

  4. Step 4

    Check Bluetooth connection

    Make sure your AirPods Pro are properly connected to your device. Go to the Bluetooth settings on your device, forget the AirPods, and then reconnect them. This can resolve any connection issues that may be affecting the microphone.

  5. Step 5

    Test with another device

    Try connecting your AirPods Pro to a different device to see if the microphone works there. If it does, the issue may lie with the original device's settings or compatibility.

  6. Step 6

    Reset your AirPods Pro

    If all else fails, you can reset your AirPods Pro. Place them in the charging case, open the lid, and hold the setup button on the back of the case until the LED flashes amber, then white. This will erase all settings and can fix persistent issues.

Likely causes

  • Debris or dirt blocking the microphone openings
  • Software glitches or outdated firmware
  • Bluetooth connection issues with the paired device
  • Physical damage to the microphone component
  • Incorrect settings in the paired device's audio settings
  • Moisture damage from sweat or humidity
  • Battery issues affecting performance
  • Interference from other Bluetooth devices

What's going on

If your AirPods Pro microphone is not working, it can be a frustrating experience, especially during calls or while using voice commands. This issue can stem from various factors, including physical obstructions, software problems, or hardware malfunctions. Fortunately, many of these problems can be diagnosed and resolved through a few straightforward troubleshooting steps.

Symptoms people notice

When the microphone on your AirPods Pro is malfunctioning, you might notice several specific symptoms:

  • Unable to be heard during calls or voice recordings: Others may not hear you when you speak.
  • Audio from the microphone is muffled or distorted: Your voice may sound unclear or garbled.
  • Voice assistant commands are not recognized: Commands to Siri or other assistants may go unrecognized.
  • Microphone does not activate during phone calls: The microphone may fail to pick up your voice altogether.
  • Microphone works intermittently or only in one earbud: You might experience inconsistent performance, with one earbud functioning while the other does not.

Likely causes

Understanding the potential causes of your microphone issue can help you narrow down the problem:

  1. Debris or dirt blocking the microphone openings: Dust or lint can accumulate and obstruct sound.
  2. Software glitches or outdated firmware: Bugs in the software can affect functionality.
  3. Bluetooth connection issues with the paired device: A weak or interrupted connection can lead to problems.
  4. Physical damage to the microphone component: Drops or impacts can damage internal components.
  5. Incorrect settings in the paired device's audio settings: Misconfigured settings can lead to microphone issues.
  6. Moisture damage from sweat or humidity: Exposure to moisture can affect performance.
  7. Battery issues affecting performance: Low battery levels can impact functionality.
  8. Interference from other Bluetooth devices: Other devices may interfere with the connection.

Quick checks first

Before diving into more complex troubleshooting, start with these quick checks:

  • Inspect for debris: Look closely at the microphone openings for any visible obstructions.
  • Restart your AirPods Pro: This simple step can often resolve minor glitches.
  • Check Bluetooth settings: Ensure your AirPods are connected properly and not experiencing interference.

When it's a real repair

If you've gone through the troubleshooting steps and your AirPods Pro microphone is still not working, it might indicate a hardware issue. In this case, you may need to consider a professional repair. If your AirPods are under warranty, contacting Apple Support is a good first step. If not, you can explore repair options through LML Experts for assistance.

DIY vs professional repair

While many microphone issues can be resolved with DIY troubleshooting, some cases may require professional intervention. If you suspect physical damage or persistent software issues, it may be time to consult a professional. You can find detailed guides on repairs at LML Guides to help you assess whether a DIY approach is feasible.

Next steps

After following the troubleshooting steps, if your AirPods Pro microphone still isn't functioning, consider reaching out for professional help. You can explore options through LML Experts for mail-in repair services or technician assistance. Additionally, check our community for tips and experiences from other users who may have faced similar issues. Don't let a broken microphone hold you back—take action today!

Fix it or book it

This often needs: Speaker Repair. DIY if you're comfortable — or book a technician on LML Experts / mail it in.

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