Tablet · Microsoft · Surface Go 2
Microsoft Surface Go 2 Charging Port Repair
Charging Port Repair guide for the Microsoft Surface Go 2
Before you begin
Tools
- Heat gun or iOpener
- Suction cup
- Plastic opening picks
- Precision T3 Torx screwdriver
- Spudger
- Tweezers
- Anti-static wrist strap
Parts / materials
- Replacement Surface Go 2 charging port assembly
- Display pre-cut adhesive strips
- Isopropyl alcohol (90% or higher)
Safety
- Wear safety glasses while working with heated glass to protect against sharp splinters.
- Disconnect the battery cable before servicing internal components to avoid electrical damage.
- Do not puncture, pry, or bend the lithium-ion battery cells inside the enclosure.
Overview
Step-by-step
- 1
Power down the device
1 minTurn off the Surface Go 2 completely and unplug all external power adapters and peripherals.
- 2
Heat the display edges
3 minApply a heated iOpener or heat gun along the glass edges for two minutes to soften the screen adhesive.
- 3
Apply a suction cup
2 minPlace a suction cup near the upper edge of the screen glass and gently pull upward to create a slight gap.
- 4
Slice the screen adhesive
5 minInsert a thin plastic opening pick into the gap and slide it along the perimeter to slice through the adhesive.
- 5
Pry up the display glass
2 minGently lift the top edge of the display panel away from the aluminum frame like opening a book.
- 6
Disconnect the display cable
3 minRemove the metal shield bracket covering the screen connector and pop the ribbon cable off with a spudger.
- 7
Remove the display assembly
1 minLift the entire screen assembly off the body and set it face-down on a clean, soft surface.
- 8
Disconnect the battery cable
2 minDisconnect the battery connector from the logic board immediately to cut power and prevent electrical shorts.
- 9
Unscrew the shielding bracket
3 minRemove the T3 Torx screws securing the internal metal shielding over the motherboard connectors.
- 10
Remove the motherboard shield
2 minUse tweezers to lift the metal shield plate away from the board and set it aside.
- 11
Unscrew the charging port module
2 minRemove the two T3 Torx screws anchoring the Surface Connect port assembly to the chassis.
- 12
Disconnect the charging port cable
2 minUse the flat end of a spudger to pry the charging port flex connector straight up from the motherboard.
- 13
Remove the old charging port
2 minSlide the damaged charging port assembly out from its slot in the aluminum chassis frame.
- 14
Insert the new charging port
2 minPosition the new charging port module into the frame cutout until it seats flush against the side wall.
- 15
Connect the port flex cable
2 minAlign the flex connector with the logic board socket and press down firmly until it snaps into place.
- 16
Secure the charging port screws
2 minReinstall and tighten the two T3 Torx screws to lock the charging port firmly to the chassis.
- 17
Reinstall the metal shield
3 minPlace the internal metal shield back over the motherboard and tighten its T3 Torx screws.
- 18
Reconnect the battery
2 minPress the battery cable connector back into its logic board socket until securely attached.
- 19
Attach the display connector
3 minSnap the display ribbon cable back into place and reinstall its metal securing bracket.
- 20
Seal the display assembly
5 minApply new pre-cut adhesive strips along the frame perimeter and press the screen evenly to seal the unit.
After your Microsoft Surface Go 2 charging port repair
Power the Surface Go 2 back on and test the charging port repair function before you put every screw away. Check touch/display response, charging, cameras, buttons, and wireless as relevant to this repair. If something fails after closing the device, reopen carefully and reseat the connectors for this Microsoft Surface Go 2 job before assuming the part is defective. Keep leftover adhesive and screws labeled in case you need a second pass.
Keep learning
Explore more Microsoft Surface Go 2 repair context in the encyclopedia, or open related DIY guides.

