Step-by-step

1. 1

   Power off the phone

   1 min

   Press and hold the Power button until the power menu appears on screen. Tap Power Off and wait until the screen goes completely black.

2. 2

   Disconnect external cables

   1 min

   Unplug any micro-USB charging cables, headphones, or accessories attached to the Moto E4. Ensure the phone is completely free of external power sources.

3. 3

   Attach anti-static wrist strap

   1 min

   Wrap the anti-static wrist strap around your wrist and attach the alligator clip to a grounded metal object. This protects sensitive internal electronics from electrostatic discharge.

4. 4

   Locate the back cover removal notch

   1 min

   Examine the outer edges of the phone to locate the small removal notch on the bottom edge. Use a magnifying glass if necessary to identify the opening.

5. 5

   Insert plastic opening tool into notch

   1 min

   Insert the thin edge of a plastic opening tool into the bottom removal notch. Ensure the tool is firmly wedged between the back cover and the body.

6. 6

   Pry loose the bottom corner

   1 min

   Gently twist the opening tool to disengage the first plastic clip near the corner. You will hear a light snapping sound as the clip releases.

7. 7

   Unclip the bottom edge

   1 min

   Slide the plastic opening tool slowly across the bottom edge of the phone. Apply slight upward pressure to unclip all bottom retaining tabs.

8. 8

   Separate the left side clips

   1 min

   Move the opening tool around the lower-left corner and pry along the left edge of the rear cover. Release each clip incrementally as you move upward.

9. 9

   Separate the right side clips

   1 min

   Insert the opening tool along the right side of the device. Carefully pry outward along the seam to disengage the right retaining clips.

10. 10

    Unsnap the top edge clips

    1 min

    Slide the tool along the top edge near the headphone jack and camera cutouts. Gently lift upward to release the final perimeter clips.

11. 11

    Remove the back cover

    1 min

    Lift the rear cover straight up and off the phone chassis. Set the back cover aside in a safe, dust-free location.

12. 12

    Locate the battery removal recess

    1 min

    Find the small finger notch located near the bottom rim of the battery housing compartment. This slot provides leverage to safely lift out the battery.

13. 13

    Insert tool under battery notch

    1 min

    Place a plastic opening tool or spudger flat into the battery removal recess. Avoid using sharp metal tools that could puncture the soft casing.

14. 14

    Pry the old battery upward

    1 min

    Lever the plastic tool upward to dislodge the bottom edge of the battery from its cavity. The battery should easily tilt upward from the bottom.

15. 15

    Lift and remove old battery

    1 min

    Grasp the freed bottom edge of the battery with your fingers and pull it away from the compartment contacts. Store the removed battery in an ESD-safe bag.

16. 16

    Inspect the battery compartment

    1 min

    Check the internal tray for dirt, lint, or damaged plastic tabs. Ensure the copper connector pins are straight and undamaged.

17. 17

    Clean the battery connector pins

    2 min

    Moisten a cotton swab with a small drop of 99% isopropyl alcohol. Lightly wipe the gold battery contact pins to remove any oxidation or residue.

18. 18

    Prepare the replacement battery

    1 min

    Unpack the new Moto E4 battery and inspect it for any physical damage or swelling. Remove any protective plastic film covering the gold connector pads.

19. 19

    Align gold contacts on replacement battery

    1 min

    Position the new battery over the compartment so its gold contact pads match the orientation of the pins in the phone. Align the top edge first.

20. 20

    Insert top edge of battery

    1 min

    Angle the top edge of the replacement battery down into the housing so the gold pads make firm contact with the spring pins.

21. 21

    Press battery flat into housing

    1 min

    Push the lower portion of the battery down firmly into the frame until it rests completely flat inside the recess.

22. 22

    Position back cover on chassis

    1 min

    Place the rear cover over the back of the Moto E4, ensuring the camera cutout and speaker openings align precisely.

23. 23

    Snap top and side cover clips

    1 min

    Press firmly along the top and side edges of the back cover with your thumbs. Work around the perimeter until you feel and hear all tabs click into place.

24. 24

    Seal bottom cover edge

    1 min

    Apply firm pressure across the bottom edge of the phone cover. Verify there are no visible gaps between the back cover and the front frame.

25. 25

    Connect micro-USB charger

    2 min

    Plug a working micro-USB charging cable into the bottom port of the phone. Verify that the screen displays a charging indicator or LED light.

26. 26

    Power on the Moto E4

    2 min

    Press and hold the Power button until the Motorola logo appears on the display. Allow the phone to fully boot up to confirm standard operation.