Console · Microsoft · Xbox One
Microsoft Xbox One Controller Repair
Controller Repair guide for the Microsoft Xbox One
Before you begin
Tools
- TR8 Torx Security screwdriver
- T6 Torx screwdriver
- Plastic opening tool
- Tweezers
- Anti-static wrist strap
Parts / materials
- Replacement Xbox One thumbsticks
- Isopropyl alcohol (99%)
- Lint-free microfiber cloth
Safety
- Remove all batteries before disassembling to prevent electrical short circuits.
- Wear an anti-static wrist strap to protect delicate surface-mount components on the controller circuit board.
- Do not force plastic clips during grip removal to avoid snapping internal tabs.
Overview
Step-by-step
- 1
Remove the battery cover
1 minPress down on the battery door latch on the back of the controller and slide the cover upward to remove it.
- 2
Remove the AA batteries
1 minTake out both AA batteries or the rechargeable battery pack from the compartment.
- 3
Pry off the left grip panel
3 minInsert a plastic opening tool into the seam along the side of the left grip and pry outward to release the plastic clips.
- 4
Pry off the right grip panel
3 minInsert the opening tool into the seam on the right side grip and pry firmly until the panel snaps free.
- 5
Puncture the hidden label screw cover
1 minUse a precision screwdriver tip to puncture the center of the barcode label in the battery compartment to reveal the hidden screw.
- 6
Unscrew the five housing screws
4 minUse a TR8 Torx Security screwdriver to remove all five security screws securing the front and back enclosures.
- 7
Lift off the front faceplate
2 minTurn the controller front-side up and lift the plastic faceplate straight off the body.
- 8
Remove the rear enclosure panel
2 minTurn the controller over and lift away the rear housing cover, exposing the rumble motors and circuit boards.
- 9
Remove the motherboard screws
3 minUse a T6 Torx screwdriver to remove the two screws securing the top circuit board to the plastic mid-frame.
- 10
Pull off the worn thumbstick caps
2 minGrasp the rubberized analog thumbstick caps and pull them straight up off the potentiometer metal posts.
- 11
Install the replacement thumbstick caps
2 minAlign the flat sides of the new thumbstick stems with the metal joystick posts and push down until fully seated.
- 12
Reinstall the rear enclosure and body screws
5 minPlace the rear panel onto the chassis, reattach the front faceplate, and tighten the five TR8 screws firmly.
After your Microsoft Xbox One controller repair
Power the Xbox One back on and test the controller repair function before you put every screw away. Check touch/display response, charging, cameras, buttons, and wireless as relevant to this repair. If something fails after closing the device, reopen carefully and reseat the connectors for this Microsoft Xbox One job before assuming the part is defective. Keep leftover adhesive and screws labeled in case you need a second pass.
Keep learning
Explore more Microsoft Xbox One repair context in the encyclopedia, or open related DIY guides.

